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For the latest weather, always check the MET Office website here 

Storm Bert will arrive on Saturday morning (November 22) 

It will be slow moving, bringing wind, heavy rain from the early hours. If you have experienced surface flooding, please read the guidance below.

Where to go for help

• Emergencies: If there is risk of serious illness, injury or risk to life, call 999
• Flooding on local roads: If you see flooding in local roads, report it to Telford and Wrekin Council here
• Major roads (eg M54): Contact the Highways Agency on 0300 123 5000
• Major river flooding (breaking banks): Contact the Environment Agency flood hotline on 0345 988 1188
• Sewer flooding: If you see sewer contents flooding from a manhole, call Severn Trent Water straight away on 0800 783 4444
• Trees down/roads blocked report it here
• Out of hours emergency 03451 5599

Surface flooding (not caused by overflowing rivers)

Severn Trent advise these simple tips to help protect your home from flooding

• Check your home and garden drains. Take a few minutes to check the drains around your home and garden. Are they clear from leaves and other waste? If they’re blocked, the rain won’t drain away.
• How about roadside drains? If you can, and it is safe to do so, check any roadside drains outside your home too. If these are blocked with leaves/debris heavy rainfall could cause flooding. Try and clear any rubbish or leaves if you can.
• Do you have a garden water butt? An empty water butt can collect more rainwater. So give your garden a treat and use its contents now - you’ll stop too much water going into your drains when it rains.

Useful contacts

• For general advice, call the Environment Agency’s 24-hour flood hotline on 0345 988 1188.
• The National Flood Forum has a helpline that provides general support before, during and after a flood, including home resilience and insurance. Contact the charity on 01299 403 055.

River flooding

How do I know if my property will be at risk of flooding?
Check this website: https://www.gov.uk/check-long-term-flood-risk

Preparations for flooding 
Whilst it’s not possible to remove all risk of flooding, there are some actions that you can take to help protect your property and those who live there

Know the risk

• If you live near a river, sign up for flood warnings: gov.uk/sign-up-for-flood-warnings
• In other areas, sign up to weather warnings: metoffice.gov.uk/about-us/news-and-media/media-centre/subscribe-to-email-alerts

Make a flood plan

• The Environment Agency offers detailed advice on how to make a plan for your property: gov.uk/government/publications/personal-flood-plan/personal-flood-plan
• Be prepared – the Environment Agency’s guide details how to prepare for a flood (gov.uk/prepare-for-flooding/protect-your-property), including:
  • Making sure you know how to turn off your water, gas and electricity supply
  • Checking your household building or contents insurance covers flooding – FloodRe may be able to help if you need support:floodre.co.uk/find-an-insurer
  • Preparing a flood kit in case you need to leave your home

Travel & Transport

• Railways - https://www.nationalrail.co.uk/status-and-disruptions/
• Road closures – Road closures are available here 

Updated18.37PM 22/11/2024