NEWSROOM

The conference was a unique platform where community members, experts with lived experience, and professionals gathered to drive co-production forward in the borough, as well as celebrate their successes like those featured in the Council's recent 'Good' rating from the Care Quality Commission (CQC).

Cllr Paul Watling, Cabinet Member for Adult Social Care & Health Systems, said: "Our innovative approach to co-production and engagement has been pivotal to our successful services.

“We are committed to working closely with the community, breaking down barriers, and ensuring that our services reflect the voices and needs of those we serve.

“By listening, valuing contributions, and working as equal partners, we champion a model of service design that includes active voices and stakeholder contributions, leading to better outcomes for everyone."

The conference highlighted the Council's dedication to expanding its co-production efforts, aiming to push the boundaries and shape services that truly align with community desires. Attendees had the opportunity to learn from experts with lived experiences, gaining insights into past achievements and future aspirations such as how the Council will be improving information and advice available to residents that is easy to access and understand.

Sarah Roberts, a lived experience expert at the conference emphasised: “I’ve seen first-hand how co-production can turn frustration into collaboration.

“In my opinion the key to successful co-production is to truly embrace the approach and the values it represents.”

The Council invites all community members to join the ongoing conversation and contribute to the evolution of local services. Engaging with the Adult Social Care Co-Production team provides a chance to be directly involved in shaping the future of our services. For more information or to get involved, please visit www.telford.gov.uk/ascgetinvolved.