Telford & Wrekin Council awards continued Domestic Abuse Service contract to Cranstoun and West Mercia Women's Aid
Telford & Wrekin Council has awarded a new three-year contract to Cranstoun and West Mercia Women's Aid for the delivery of the Telford & Wrekin Domestic Abuse Service, continuing the existing provision that has been supporting local residents in some of their most vulnerable moments.
The renewed contract, which followed the Council’s tender process, ensures that specialist support for domestic abuse survivors and their families, as well as dedicated support for children and young people affected by domestic abuse, will continue without interruption. Residents can be reassured that the service they know and trust remains in place, with the same contact details and the same commitment to providing compassionate, expert help.
The Council recognises that for those experiencing domestic abuse, stability and consistency in available support can make a critical difference. By continuing its partnership with Cranstoun and West Mercia Women's Aid, Telford & Wrekin is providing residents with the confidence that help is always there when they need it most.
Councillor Kelly Middleton, Cabinet Member for Public Health & Healthier Communities said: “Continuity of care is absolutely vital when it comes to domestic abuse support.
“We know that reaching out for help takes enormous courage, and we want every resident in Telford and Wrekin to feel confident that the help they need is there - reliably and consistently.
“This renewed contract with Cranstoun and West Mercia Women's Aid reflects our ongoing commitment to the safety and wellbeing of our communities. We are proud to offer this stability at what can so often be a time of great crisis for individuals and families.”
Helen Richardson, Head of Client Services at West Mercia Women’s Aid, said: “We are delighted to continue our partnership with Telford & Wrekin Council and Cranstoun in delivering this vital service.
“Our teams are dedicated to providing the highest quality support to survivors of domestic abuse and their families, including children and young people.
“We look forward to building on the strong foundations already in place and continuing to make a real difference to the lives of those who need us most.”
Cherie Iles, Operations Manager for Telford & Wrekin Domestic Abuse Service, said: “We are beyond delighted to continue our partnership with Telford & Wrekin Council and Women’s Aid to deliver this essential service; we have several innovative ideas to further develop the service going forward.”
The Telford & Wrekin Domestic Abuse Service provides specialist, trauma-informed support to survivors of domestic abuse and their families across the Borough. The service is delivered jointly by Cranstoun and West Mercia Women's Aid and offers a confidential, free helpline, tailored casework support, and specialist provision for children and young people who have been affected by domestic abuse.
If you or someone you know needs support, please get in touch using the details below. All contacts are free and confidential.
Council website: www.telford.gov.uk/da
Telephone helpline: 0800 840 3747 (free to call)
Email: helpline@westmerciawomensaid.org
Live chat: www.westmerciawomensaid.org
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