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Aimed at supporting adults aged 18 and above, this six‑week programme provides practical guidance in navigating everyday technology. It offers accessible assistance for individuals who may feel uncertain or less confident when using smartphones, tablets, or computers.

Whether it’s sending emails, staying in touch with family, shopping online, or accessing health services, the sessions help people get to grips with their own devices in a relaxed, supportive environment.

AbilityNet’s specialist trainers and Capgemini’s Digital Champions guide participants through essential skills, from browsing the internet and sharing photos to staying safe online, with help available for those without their own device too.

Councillor Zona Hannington, Telford & Wrekin Council’s Cabinet Member for Finance, Governance and Customer Service, said:

“With so many services now online, our free Tech Made Friendly courses are a great way for people to get comfortable using technology for everyday tasks. Just bring your smartphone or tablet along, and our friendly trainers will help you learn step by step.”

“If you only have a few questions or would rather not commit to a six-week course, you can simply pop into one of our free drop-in sessions held at different locations around the Borough. No need to book – just turn up!”

The next free Tech Made Friendly courses begin soon at:

• Hollinswood Neighbourhood Centre (Mondays, 23 February to 30 March, 10am to 11.30am)
• Randlay Community Centre (Mondays, 23 February to 30 March, 1.30pm to 3pm)
• Edgmond Village Hall (Thursdays, 26 February to 2 April, 1.30pm to 3pm)

To book a free place, complete the online booking form or call 01952 380000.

As well as the six-week Tech Made Friendly courses, Telford & Wrekin Council also has regular free drop-in sessions, offering one to one digital support. There’s no need to book, simply turn up, bring your device if you have one, and get personalised support with your digital questions.

Regular drop-in sessions are held in:

• Donnington on the first Friday of every month between 9.30am and 11.30am at Donnington Community Hub, St Matthews Road, TF2 7PR, and on the third Tuesday of every month between 3.30pm and 5.45pm at Silver Threads Hall, Donnington, TF2 8AD
• Madeley on the fourth Wednesday of every month between 10am and 12pm at Madeley Community Library, The Anstice, TF7 5BB
• Wellington on the second and fourth Thursday of every month between 10am and 12pm at Wellington Library, Wellington Civic & Leisure Centre, Larkin Way, TF1 1LX

Additional sessions are also held in:

• Sutton Hill on Wednesdays 11 March, 13 May, 8 July, 9 September and 11 November, between 10am and 12pm at The Hub on the Hill, Southgate, Sutton Hill TF7 4HG
• Woodside on Wednesdays 8 April, 10 June, 12 August, 14 October, 9 December, between 10am and 12pm at The Park Lane Centre, Woodside TF7 5QZ.

And people can also drop-in to Southwater Library in Telford town centre at any time for free digital help and support.