Council launches new service to support private landlords and tenants

Telford & Wrekin Council has unveiled a new support service for private landlords and tenants across the borough.

Council launches new service to support private landlords and tenants

Landlord and Tenant Coordinators (LTC) Kalia Davis and Emma Warnsby will be a central point of contact for tenants and landlords, offering initial advice and signposting them to any further support they need.  

The service will help landlords and tenants access information on a range of subjects or issues they face – whether they are renting or want to rent out a property in Telford and Wrekin.

Landlords and tenants experiencing issues linked to private housing will be able to contact the team by email:

Initially, they will provide advice before referring the client to more specialist housing services - holding the case until a response is provided.

The council website also houses a wealth of important information and advice which landlords and tenants can access going forward.

Councillor Richard Overton (Lab), Telford & Wrekin Council’s Deputy Leader and Cabinet Member for Housing, Enforcement and Transport said: “We are delighted to announce our new tenant landlord service which will enable tenants and landlords to get the help and support they need as and when they need it.

“As a council which is on your side, we are committed to ensuring that our tenants live in a safe and comfortable environment and that landlords are supported with the demands that owning a property can bring.

“We are already working closely with many tenants and landlords across the borough to achieve this but this new service will be a central point for them to turn to for information and advice and provide a vital link with specialist housing services.”

You can find out more about support for landlords and tenants here.