Nine out of ten homes in Telford and Wrekin receive their rebate

Nine out of ten eligible homes in Telford and Wrekin have now received their council tax rebates, but 6,500 eligible households have yet to complete their claims.

Nine out of ten homes in Telford and Wrekin receive their rebate

Since the £150 national council tax rebate scheme for properties in bands A-D launched in April, almost 90 per cent (89.2%) of homes in the borough have received their much needed payments, totalling £9.2million.


At the same time, Telford & Wrekin Council launched its own discretionary scheme, offering £100 rebate to homes in council tax band E, and has now paid the money to 93 per cent of those households too, amounting to almost £500,000.

For homes that paid their council tax by direct debit, this was a straightforward process, with the council transferring the money directly into the bill payer’s bank account.

Telford & Wrekin Council wrote to all eligible homes that did not pay council tax by direct debit, inviting them to provide their bank details so that they could make a claim and receive their rebate. So far, around 6,500 homes have yet to get back in touch and are urged to do so as soon as possible. A reminder letter will be sent to these households this week.

Additionally, 60 households across the borough chose to opt-out of receiving their rebate, with that money being added to Telford &Wrekin Council’s Hardship and Crisis Fund to help support other people in need in the borough.

Councillor Shaun Davies, Leader of Telford & Wrekin Council, said: “As a council that’s truly on the side of our residents, we have been working hard to get this rebate money to people as quickly as possible and have now been in contact with every eligible household in the borough.

“So far, 90% of homes in Bands A to D have received their £150 national payment, and 93% of homes in Band E have received their £100 discretionary payment from Telford & Wrekin Council.

“Where we have been able to transfer the money directly to people’s bank accounts, because they paid their council tax by direct debit, we have now done so. We have also written to those eligible households who don’t pay by direct debit, so that we can get their details. In most cases they have now received their money too, though we are still waiting for others to get back to us.

“If you haven’t received your rebate yet, please get back in touch with us as soon as you can, so we can get your money to you.”

Reminder letters and emails are being sent out this week, to those homes that have not yet claimed their rebates.