Council continues to increase its efforts to meet rising social care demands

Telford and Wrekin Council continues to increase its efforts to respond to rising social care demands caused by the pandemic and to assist local hospitals in discharging patients and preventing admissions.

Council continues to increase its efforts to meet rising social care demands

The Council’s social care staff are continuing to work round the clock through the growing list of residents needing care support.

Additionally, the Council has been working closely with local health and care partners to ease as much as possible the strain on local hospitals and care providers. 
Sourcing more care home placements, supporting local care providers to increase their workforce and helping residents to live independently at home, wherever possible – are vital services the Council has been delivering throughout the recent pandemic’s challenges.

Labour Cllr Andy Burford, cabinet member for adult social care and health, integration and transformation said: “Each and every one of our residents in need of social care support to live a better life should be able to receive it without delay.
“We are doing all we can to ensure a prompt continuity of our social care services as well as to help people avoid hospital admissions and speed-up local hospital discharges, where possible.

“However, due to Covid’s challenges, the pressure on our social care services is unprecedented, as it is the case with all NHS services.
“Our staff are working hard to manage the growing list of residents needing care that has been rising throughout the pandemic. 

“As such, there might be delays on our care assessment services and contacting those in need of care might take a bit longer than normal over the coming weeks.
“Please bear with us, as every effort is being made so no-one is left without essential care support.

“In the meantime, both our younger and older residents with care and support needs can access other services available in the borough, to help make their life easier.
“For instance, our Independent Living Centre, located in central Telford, offers guidance, aids and equipment for people to maintain their independence at home and in the community.
“Everyone who needs this support is more than welcome to make contact with the centre and have a friendly chat with our experts about how they can enhance their independent living. From the comfort of their own home, they can also access a virtual house tour that gives solutions to ease daily activities around home.

“For other local support services for a healthy independent life, grouped in one place, please have a look on our Live Well Telford portal.

“I also want to say a big thank you to our staff and local health and social care partners for their determination, hard work and dedication in doing everything in their power to source care and support options for our local people, at a time when it has never been needed more.”