Ditch the paper and go digital

Households and businesses across Telford and Wrekin are being encouraged to go digital and sign up for electronic council tax and business rates billing, before this year’s bills are issued in March.

Ditch the paper and go digital

Each year, the local authority issues around 80,000 council tax bills and over 5,300 business rates bills, so is calling on bill payers to switch to online billing, in order to help save money and be more environmentally friendly.

Switching to online billing is free, and all information is safe and secure. Online statements are easy to access and can be printed off if a paper version is needed.

Currently, almost three quarters of all households and businesses in Telford and Wrekin continue to receive paper bills.

Councillor Rae Evans, Cabinet Member for finance, governance and customer services, said: “By signing up to eBilling, residents and businesses will not only be able to quickly and easily access their bill and keep their detail up to date, but will also be helping the environment too. If we sent paper bills to all the households in Telford & Wrekin, we’d be sending out over 160kg of paper, so every home and business that signs up for eBilling is helping to reduce that impact.

“eBilling helps us to reduce what we spend printing and posting information out to people, meaning that money can be better spent on important services. Switching to eBilling will also reduce the amount of post coming through your door too.

“Switching to eBilling is very easy and online billing is free, safe and secure. If you signup to pay by direct debit at the same time, you can be sure that your council tax bills are being paid on time, automatically.”

Any household or business in the borough can sign up for eBilling before the next round of annual council tax and business rates bills are issued in March. The closing date to sign up for 2022/23 statements is Friday 25 February.

For more information about eBilling and to sign up visit: Introduction - E-billing and the My Council Tax account - Telford & Wrekin Council  for council tax, 

or Introduction - E-billing and the My Business Rates account - Telford & Wrekin Council for business rates.