Independent Living Centre – care and support for the entire Telford and Wrekin community

The Independent Living Centre in Telford Town Centre provides information and assistance to all residents who want to know more about care, support and how to live well, as independently as possible. The centre is hosting a range of sessions over the summer.

Independent Living Centre – care and support for the entire Telford and Wrekin community

Located in Telford Town Centre, the centre gives residents of all ages or abilities the opportunity to access and trial different gadgets and equipment to enhance their independence at home and in the community.

Anyone who wants advice and guidance for them or a family member about keeping as independent as possible at present or in the future is welcome to come by for a friendly chat, which can include also how community and voluntary projects can support. 

The centre is open from 10am to 5pm on weekdays, with an extended programme (until 6pm) on Thursday. It is located in Telford Town Centre at 3A Hazeldine House, TF3 4JL-

check this link for maps and directions. 

All throughout summer but also going into autumn, a range of sessions are taking place at the Independent Living Centre: 

-Every Wednesday from 9am - 4pm - drop in and speak to a member of the team or an expert by experience about your sensory loss. 

There are also assistive technologies for you to explore that can support people with long term conditions. 

-On 12 August, 26 August and 9 September - “Preparation for Adulthood” events hosted by the Council’s Adult Social Care – Autism and Learning Disability team, SEND team and FutureFocus Career Service will take place. 

Young people aged 13 - 19 years old with Autism or special education needs and disabilities, including Learning Disabilities (or up to 25 years old if they have an Education, Health & Care Plan or had a Statement of Special Education Needs), their families and carers are welcome to attend to discuss future options around employment, independent living, community inclusion and health.

No prior registration required, please feel free to drop by anytime between 2pm and 6pm between on the above-mentioned dates to talk to our advisors.

-Last Monday of every month – Autism support drop-in session, for anyone with autism who wants to have a friendly chat about the support available

-Booked Occupational Therapy Assessments – by referrals only. 

Just as they would attend a GP practice or hospital appointment, eligible people might be asked by our Occupational Therapy Team to attend an appointment at the Independent Living Centre, which means they are likely be seen quicker.

As the centre recreates the home environment, our experts can safely assess people’s support needs and recommend equipment and adaptations to their homes.

To be referred to our Occupational Therapy team, please get in touch on 01952 385385 option 2, opening times 9am-5pm.

As well as this physical centre near Telford Shopping Centre, there is also a virtual house available 24/7 on the council’s website - giving an interactive tour of aids and gadgets around home that both younger and older residents with care and support needs can use to live independently. 

Cllr Andy Burford, Telford and Wrekin Council’s Cabinet Member for Health and Social Care, said:  “We are so pleased of how the Independent Living Centre has been received so far by our community, since its launch in spring.

“We’ve received such positive feedback so far from residents who attended the centre, here are just a few of the responses:  “Thank you again for everything you have done and are doing to help me on my journey to independence”, “You amaze me with solutions to even the smallest of difficulties”, “The team at The Independent Living Centre are all so welcoming and friendly I couldn’t recommend them enough to anyone in need of help.” 

“This is all credit to all the hard work our Council’s team, our community partners, experts by experience jointly put together for residents of any age to get the right help and support and make use of modern technology to live better, with enhanced independence around home and in the community.

“I would encourage everyone who could benefit from our centre to drop by during opening times or to join in the above-mentioned sessions and to take an interactive tour of our virtual house from the comfort of their home” 

To keep it Covid-safe, when visiting the Independent Living Centre, people are encouraged to: 

-Wear a face covering if possible;

-Use the hand sanitiser available on site to clean hands regularly;

-Keep a reasonable distance from other users.

The Independent Living Centre is part of the Council’s wider strategy of supporting people to keep well and independent in their own homes, to make informed choices about their own care and positively contribute to their local communities.

The centre is a joint venture between Telford & Wrekin Council and community partners, including Telford & Wrekin CVS (Council for Voluntary Service).