Reshaping bus travel for Telford residents – Time to Have your say

Telford & Wrekin Council is working in partnership with local bus operators to provide a public transport service that’s fit for the future.

Reshaping bus travel for Telford residents – Time to Have your say

The local authority is keen to hear from people who do and also don’t use the service and will be working closely with local bus operators to develop a Bus Service Improvement Plan (BSIP) and unlock significant Government funding. 

Nationwide, £3 billion is being invested to support a bus strategy to make catching a bus much more attractive to people.

Cabinet Member for Economy, Housing, Transport and Infrastructure, David Wright said: “The buses need to help people get to work, schools and enable them to do their shopping or use their bikes. We’re asking people to tell us exactly what they need so we can try and create a service that works for them.

“Questions about simpler fares, contactless payments, more services at the right times and ticketing so people can change across different types of public transport are all included in the survey. 

“We’re keen to put together a really strong bid to change the way our buses operate but we can’t do that without feedback from people who already use them and from those who might be tempted.

“Please make sure you have your say on how you think bus services could be improved?” 

Arriva's regional commercial director South, Andrew Godley said:" How do we build back local bus services better after the pandemic? Only genuine, practically-minded partnerships between public transport authorities and experienced operators will drive up bus patronage.

"Getting this right will benefit all of society. We’ll be able to connect more people with jobs, healthcare and education. And importantly, we can help the country realise its climate change targets and its economic recovery. By working together, we can drive up bus usage and get people out of their cars, which must be our number one goal."

The closing date for the survey is very soon – you have until August 7 to register your views so if you would like to have your say don’t wait and miss the opportunity. 

The council also wants help from other interested parties as feedback including public, private and voluntary organisations in developing the BSIP.

To make your voice heard, visit National Bus Strategy Survey.