Our offices are now closed

Find out how to contact us and access services here:

Covid Related Services 


All the NHS testing centres in the borough will be opened during the festive season – https://www.gov.uk/government/news/business-as-usual-for-nhs-test-and-trace-over-christmas )

Get a test immediately if you any of the three main coronavirus symptoms or as a precaution, if you have any other symptoms 

It’s quick and easy to get tested, go to www.telford.gov.uk/gettingacovidtest

The Rapid Testing centre in Oakengates will be closed from 24 December and will re-open on 4 January. 


To report a concern about a business or venue non-compliance with Covid-19 rules, email coronavirus@telford.gov.uk

To report a person or group of people breaching Covid-19 rules, visit https://www.westmercia.police.uk/tua/tell-us-about/c19/v7/tell-us-about-a-possible-breach-of-coronavirus-covid-19-measures/


Unless there is a significant change, we won’t be publishing any new Covid-19 updates on the number of cases in the borough until the new year. 

The latest update is available here  



Please check the website www.telford.gov.uk/coronavirus - there is a range of information on support available to residents and businesses impacted by the pandemic.

If you want to report a business not being covid compliant please email coronavirus@telford.gov.uk  

To report people/persons breaching Covid restrictions please visit https://www.westmercia.police.uk/tua/tell-us-about/c19/tell-us-about-possible-breach-coronavirus-measures/ 

Refuse & Recycling Collections 

Your collection days will change over the festive period. To find out your bin day you can click here https://dac.telford.gov.uk/bindayfinder 

Household Recycling Centres (HRCs) 

These are open as normal over Christmas and New Year. Remember you can see how busy they are by using 'View the queue' here https://www.telford.gov.uk/info/20380/household_recycling_centres_hrcs_and_e-permits 


Core Services

Core services remain open. To find out what is open when how to access these services click here https://www.telford.gov.uk/holidayopeningtimes 

Opening Hours

To find out which of our buildings and locations are open when visit https://www.telford.gov.uk/holidayopeningtimes