Package for flood struck homes and businesses

Telford & Wrekin Council has hand delivered letters to residents today and emailed businesses affected by the flooding from Storm Dennis and Ciara.

As the clean up operation begins, the council has put together a comprehensive package for both residents and businesses which includes financial and practical assistance in the aftermath. 

Some 59 homes and businesses were flooded across the borough over the last two weeks. 

Residents in homes that were flooded will automatically be given 100% Council Tax discount and an emergency payment of £500 to assist them with the immediate aftermath.   Residents have also been offered free reconditioned white goods to replace goods damaged or destroyed by the floods, along with free bulky waste collections to help them dispose of furniture and goods that cannot be salvaged.  Skips have also been located in Ironbridge Gorge to help those affected.  

Businesses that were affected by the floods are being offered Business Rates discount, as well as assistance in applying for government grants to help towards financial losses and help to dispose of their unsalvageable goods. 

The Council’s telephone contact centre, 01952 384000, is open until 9pm tonight and will be open again on Saturday morning between 9am and 1pm.  The council also has a team of officers ready to assist local residents and businesses with their clean up.  

Council advisors and representatives from Citizens Advice Bureau will be available every day next week (24-28 Feb), from 3pm to 7pm, at Enginuity in Coalbrookdale. Any residents or businesses that need help or advice are welcome to drop in. 

The council has confirmed it will be writing to the Flood Minister to lobby for more investment in flood defences for the borough. 

Council leader, Cllr Shaun Davies, said: “Residents across the borough have had their homes and possessions devastated by flooding, as a result of the recent storms. 

“This is just the start of the clean up operation and our offer of help.  We know that it will take a long time for some of the communities to recover completely, but we are here to support them in whatever way we can. 

“We are very clear that we need better investment for improved flood defences for homes and businesses in Telford and Wrekin. I will be writing to government to demand this on behalf of our local communities.”

Cllr Healy, cabinet member responsible for the Ironbridge Gorge, added: “The support provided by our local communities to those whose homes have been flooded has been amazing.  Local businesses were also fantastic in offering emergency accommodation to those in need. Everyone just pulled together.”

The weather forecast remains unsettled into next week with more rain to come.  River levels in the Ironbridge Gorge are falling, but rainfall totals currently look like they will be enough to top up rivers but not cause huge rises.  The Environment Agency is continuing to monitor levels and will keep people updated. The barriers along the Wharfage will remain in place for the time being. 

Latest flood information and advice.