Helping you find that business you can rely on

Are you looking for a trader you can trust but struggling to find the right one?

Helping you find that business you can rely on

Telford & Wrekin Council’s Trading Standards team has launched a new accreditation scheme for local businesses. The aim of the Trading Standards Accredited Scheme (TSA) is to offer support to our businesses and give consumers access to traders they can rely on. 

This new scheme follows on from the very successful Shropshire, Telford & Wrekin Trader Register which operated for more than 10 years.

TSA includes businesses such as plumbers, painters and decorators, electricians, builders and gardeners who offer services ranging from simple repairs to large scale projects. 

Building on the success of the previous scheme, TSA now welcomes applications from all business sectors.

Members sign up to a Code of Practice which sets out minimum standards for customer care and standards of workmanship. In the event of a problem, members have agreed to work with Trading Standards in accordance with a Complaint Resolution Procedure.

Cllr Richard Overton, Telford & Wrekin Council’s Cabinet Member for enforcement said: “This isn’t one of those schemes where traders simply pay their fee and are automatically allowed to join. Our Trading Standards team will check all the businesses that apply for this scheme. The checks will include making sure they are who they say they are, that they have all the insurances, accreditations and certificates they need to do their work and whether there have been any complaints against them. 

“Even if they pass those initial tests, they will continue to be monitored by our Trading Standards team”

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