Residents asked for views on highways and transport services

Residents in Telford and Wrekin are being asked for their views on the borough’s highways and transport services.

Residents asked for views on highways and transport services
The survey will ask a minimum random sample of at least 3,300 residents for feedback on a range of issues from the condition of roads and footpaths to the quality of cycling facilities. 

Telford & Wrekin Council is one of 106 local authorities to sign up to the National Highways and Transport Public Satisfaction survey.

Local residents’ answers will be compared with the views of other members of the public who live in participating local authority areas across England and Scotland.

The survey is being run for the ninth year and is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

The questionnaire will be sent to the sample of Telford and Wrekin’s residents from Monday 27 June onwards. Local and national results will be published in mid October.

Councillor Angela McClements, Telford & Wrekin Council’s cabinet member for Transport, said: “There are clear benefits to conducting a public survey in this way.

“As well as providing excellent value for money, it also enables everyone involved to identify areas of best practice and spot national, regional and local trends.

“As the survey is based on a sample, I would urge residents that receive a copy to take part.”

The survey can be completed online and the results will be used by each participating local authority to assess how it is performing. It also gives the public an opportunity to say which services they think the council should prioritise and improve.