Be aware of scams

Scams have various disguises, but one aim - to take your money. A number of recent scams have been notified to Telford & Wrekin Council.

Be aware of scams

Telford & Wrekin Council Trading Standards would like to raise awareness of a Council Tax scam hitting householders across the country, including the local area.

The scam appears to have a number of variations. Some callers say they are from the 'British Council' or ‘Council Tax Head Office in London’, neither of which exist, others have pretended to be calling from the local council. Victims are told that they have paid too much Council Tax and are entitled to a rebate. The caller then asks for personal information, including bank account or credit card details.

Residents in other parts of the country have reportedly also been told that the rebate is due because of prompt payment of Council Tax over the last few years, others have been asked to ring another number which informs them that they need to pay an administration fee to get the refund.

Cllr Miles Hosken, Cabinet Member for Community Protection and Cohesion, said: “The advice from Telford & Wrekin Trading Standards is to never give out personal details to anyone unless you are absolutely certain who you are passing it on to. If you receive a call from someone claiming to be from any Council department always try and verify information, by asking for a number and calling back. Check this number is for your local Council, or even call them on a number you do know.

“Please note that Telford & Wrekin Council will ask for information relating to bank details in writing. Customers will only be contacted by phone if there are any queries about the information they have already put in writing.

“If anyone thinks they may already have been a victim of this, or any other, scam call Consumer Direct on 08454 040506.”