Council campaign to stop rogue traders

Telford & Wrekin Council is staging a major drive to stop rogue traders from fooling members of the public as part of National Consumer Week.

Council campaign to stop rogue traders

The week takes place between Monday 3 November and Friday 7 November and the council is using it to raise awareness of what people’s rights are in respect of rogue traders.

The council is making free door stickers available for residents to display warning traders not to cold call at their house. Once a resident prominently displays such a sticker, it would be an offence for a cold caller to knock on their door.

Stickers are available from Southwater One or any council library during the course of National Consumer Week.

The council’s trading standards officers will be available for advice between 9.30am and 1.30pm on Thursday 6 November at Southwater One.

A Council trading standards officer will also be available to answer questions live on twitter between 12 noon and 1pm on the same day. Use the hashtag #NCW

Residents are urged to give advice to neighbours, relatives and friends who may be at risk of being targeted by rogue traders.

A rogue trader pretends to be someone he is not, takes money for work they have not done or persuades victims to have unnecessary work done. They typically quote a price that then increases and will almost always cold call. They are also not necessarily local.

Councillor Richard Overton, Telford & Wrekin Council’s cabinet member for Public Protection, said: “People should only use reputable traders and they can find a database of these on the Trader Register website or by calling 0345 6789000.”